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What will our VCSE alliance look like? — learning from southwest London

by lev pedro & Emma baylin - june 2023

The voluntary, community and social enterprise (VCSE) sector in southwest London is forming an alliance as part of the new Integrated Care System (ICS).
 

Across England, the VCSE sector is organising into 42 alliances — one in each ICS area — making it a key player in shaping health and care systems alongside the NHS and local authorities.
 

VCSE alliance leaders commissioned us to engage with local organisations across the six southwest London boroughs. We aimed to share developments, gather insight, and identify what local organisations need from the new alliance.

Here’s what we learned.

Build relationships

Good relationships remain the strongest enabler of successful cross-sector working.

VCSE organisations want:

  • Better connections within the sector to collaborate, share ideas and bid together.

  • Stronger relationships with the NHS, through:

    • Cross-sector learning events

    • Joint training and induction (VCSE ↔ NHS)

    • Shared workforce development opportunities

    • Shadowing schemes

Build on existing structures
  • Organisations want the alliance to build on existing networks rather than duplicate them. That means:

  • Creating a joined-up approach

  • Reducing duplication

  • Ensuring people can feed in issues and ideas without extra meetings

  • Local infrastructure organisations are seen as vital conveners and should have a key role in the alliance.

Improve navigation

VCSE colleagues want better tools to understand and navigate the system:

  • A visual map of networks and forums

  • Clear information on decision-making, board responsibilities, meeting schedules, and outcomes

  • Greater transparency on who does what — and why.

Build effective and diverse representation

Delegates welcome opportunities to engage as VCSE reps but want the roles to be supported, resourced and clear:

  • Reps need structured support, training and remuneration for their time.

  • Processes should help them gather and feed back sector insight effectively.

  • VCSE organisations can also enable people with lived experience to shape service design and evaluation.

Create relevant and appropriate communications

VCSE communications should be:

  • Tailored to the size and capacity of different organisations

  • Easy to navigate and accessible in multiple formats

Delegates want genuine two-way communication between the VCSE and ICB, not just top-down messaging. Ideas included:

  • Meeting summaries in clear language

  • Smarter use of social media

  • A dedicated alliance newsletter.

Make better use of data and intelligence
  • VCSE organisations hold valuable insight that often isn’t used systematically. Delegates want:

  • Greater use of qualitative and anecdotal data

  • A live ‘issues log’ to flag emerging needs

  • Stronger links between social prescribing and commissioning

  • More proportionate impact measures that reflect social as well as medical outcomes.

Develop digital solutions
  • Delegates see digital as key to improving communication and processes, suggesting:

  • Online discussion platforms

  • Shared databases and data collection systems

  • A dedicated VCSE hub on ICS websites.

Be proactive
  • Finally, there’s a strong desire for the VCSE to be strategic, not just reactive.
    This means:

  • Setting its own agenda

  • Leading on priorities, not just responding to commissioners

  • Acting as a strong, equal partner in system transformation

What do you think?

Do these issues sound familiar in your area?
👉 Contact us or book a call to share your views and explore how we can support VCSE alliances across England.

About Shared Purpose

Shared Purpose works with charities, VCSE alliances and public sector bodies to strengthen partnerships, develop governance, and shape health and care transformation at place, system and national levels.

👉 Book a call to talk about how we can support your VCSE alliance.

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